MSCloud_Mig

M365 Migration & Modern Workplace

M365 Migration Services

1. Tenant-to-Tenant Migration

  • Mergers, acquisitions, or divestitures support
  • Mailbox, OneDrive, SharePoint, Teams migration
  • Identity and access alignment (Azure AD)

2. Email Migration

  • Exchange Server (on-prem) to Exchange Online
  • Google Workspace / Lotus Notes to M365
  • PST ingestion and archival mail migration

3. File Share to SharePoint/OneDrive Migration

  • File server lift-and-shift to SharePoint Online
  • Permission mapping and content reorganization
  • Migration tool support (ShareGate, Mover, etc.)

4. SharePoint Migration

  • SharePoint 2010/2013/2016 to SharePoint Online
  • Customizations and workflows conversion
  • InfoPath and Designer workflow remediation

5. Teams Migration

  • Teams data, chat, channels, planner migration
  • Tenant consolidation or restructuring
  • Integration with other collaboration tools

Security, Compliance & Governance

1. Identity and Access Management

  • Azure AD setup and hybrid identity
  • Conditional Access, MFA, SSPR, Identity Protection

2. Information Protection & Compliance

  • Data Loss Prevention (DLP), eDiscovery, retention policies
  • Insider risk management and audit logging
  • Sensitivity labels and encryption

3. Endpoint Security & Device Management

  • Intune (Endpoint Manager) setup and device enrollment
  • Mobile device compliance and app protection policies
  • Windows Autopilot and zero-touch provisioning

Support & Managed Services

1. M365 Managed Services

  • Monthly health checks and SLA-based support
  • License optimization and cost reporting
  • Admin center monitoring and alerting

2. Helpdesk & End-user Support

  • Tiered support model (L1-L3)
  • End-user query resolution and ticketing system integration
  • Proactive monitoring and incident response

Modern Workplace Enablement

1. M365 Environment Setup & Hardening

  • Tenant configuration, domain setup, DNS
  • Security baselining (MFA, conditional access)
  • Governance and lifecycle policies

2. Digital Workplace Strategy

  • Roadmap creation based on business needs
  • Tools rationalization and adoption planning
  • Modern Intranet design and rollout

3. Collaboration Modernization

  • Teams as a hub for teamwork
  • Yammer (Viva Engage), Planner, and Loop adoption
  • Co-authoring, document automation, and versioning best practices

Automation & Extension Services

1. Power Platform Enablement

  • Automating business processes with Power Automate
  • Power Apps for frontline and office users
  • Power BI for self-service analytics

2. Custom App Modernization

  • Legacy application replacement using M365 stack
  • SPFx custom web parts and adaptive cards
  • Teams bots and Viva Connections extensions

Adoption & Change Management

1. User Enablement Programs

  • Role-based training (End-users, Admins, Champions)
  • Communication and adoption campaigns
  • Usage analytics and engagement tracking

2. Governance & Support Models

  • Center of Excellence (CoE) setup
  • Ongoing support & governance frameworks
  • Power Platform guardrails