Designer

Azure AI, Copilot & Chatbot Solutions

Azure AI Platform Services

1. Azure AI Strategy & Readiness Assessment

  • AI use case discovery and tech fit analysis
  • Cost-performance comparison: Azure AI vs open-source
  • Roadmap and pilot identification

2. Azure OpenAI Integration

  • GPT-4/GPT-4o deployment with enterprise security
  • Prompt engineering, content generation, summarization use cases
  • Integration with M365, Power Platform, custom apps

3. Azure Cognitive Services Implementation

  • Vision (OCR, image analysis), Speech (TTS, STT), Language (sentiment, key phrases)
  • Use in bots, workflows, and RPA pipelines
  • Azure Form Recognizer for document extraction

4. Custom AI/ML on Azure Machine Learning

  • Custom training and deployment pipelines using Azure ML
  • MLOps lifecycle: Data, model registry, endpoints, feedback
  • AKS, ACI, and batch scoring support

Microsoft Copilot Enablement Services

1. M365 Copilot Readiness & Use Case Design

  • Data mapping (Outlook, Teams, SharePoint, OneDrive)
  • Deployment best practices, adoption campaigns
  • Graph Connectors and Viva integration

2. Copilot Studio – Custom Task Copilots

  • Custom copilots for HR, Sales, Finance, IT Helpdesk
  • Conversational flows, approvals, CRM/ERP integration
  • Power Platform or Dataverse backends

3. Copilot Governance & Risk Management

  • Data leakage prevention and information protection
  • Audit logs, usage telemetry, and content boundaries
  • PII protection and role-based access control

Enterprise Chatbot Services

1. Enterprise Chatbot Development (Cloud + Hybrid)

  • Microsoft Bot Framework, Power Virtual Agents, BotPress
  • Smart handoff to human agents (Omnichannel, Teams, etc.)
  • Personalized experiences using Azure AD profile data

2. Data-Aware Chatbots (Hybrid RAG)

  • Azure Cognitive Search + OpenAI for smart search bots
  • SharePoint, ServiceNow, Salesforce, and ERP integration
  • Real-time knowledge base sync

AI Adoption, Training & CoE Services

1. AI Literacy & Prompt Engineering Workshops

  • Copilot, ChatGPT, and open-source LLM skill-building
  • Prompt libraries, personas, and response tuning
  • Ideal for CXOs, domain users, and citizen developers

2. AI Center of Excellence (CoE) & Governance Setup

  • Policy-driven GenAI adoption
  • Templates, reusable flows, prompt repositories
  • Integration with M365, Azure, and DevOps

3. Managed AI & Chatbot Support Services

  • Incident management, drift detection, prompt updates
  • Usage telemetry (even in offline setups)
  • Periodic retraining or document re-ingestion cycles

Security, Governance & Monitoring

1. AI Security, Access & Compliance

  • End-to-end encryption, token throttling, usage limits
  • Azure Policy + Defender + Sentinel monitoring
  • Responsible AI compliance (both Azure & Open Source stack)